If you are qualified for the role and plan to apply, you need to complete HSBC Application Form and send it to firstname.lastname@example.org, mentioning the job title you are applying for in the subject line of your e-mail.
|Job Title||Department||Posting Date||Closing Date||Terms|
|Contact Center Agent (PDF, 46KB)||Retail Banking and Wealth Management||01 July 2016||15 July 2016||Permanent contract, Temporary contract|
Employees benefit from a wide range of advantages, such as medical insurance, staff banking, competitive salaries, personal, professional growth and flexible working opportunities.
Medical insurance is available to all permanent and temporary employees.
HSBC offers competitive salaries and performance-based incentive schemes.
Flexible working is a unique benefit that HSBC provides to all its employees with the aim of allowing people to have healthy and productive work-life balance and help the bank to become the preferred employer of choice
We provide training and development such as the Group Leadership Capabilities scheme, Global Talent Management Strategy, coaching, mentoring and Personal Development Plans. We develop our staff as experts in each of our fields of excellence, meeting our customers' diverse requirements to the highest possible standards.
We are looking for talented, highly motivated and enthusiastic individuals who:
We welcome applicants from all career and educational backgrounds; however in an environment as diverse as ours, professional knowledge, as well as fluency in Armenian, English and Russian are important.
Please remember that your application is our first contact with you. Getting your application right is more important than getting it in first, so follow the steps below to make sure yours is as good as it can be.
Research the role you are applying for. Review the role profile carefully, the job responsibilities and required qualifications needed for high-level performance.
Review your current skills and experience against the role profile to gain an accurate view of your strengths and possible areas for development.
Give genuine thought as to whether this is the right role, making sure it fits with your skills, interest and personal motivation in the short and longer term. Try to avoid simply applying for a role to escape the one you are in. You, as well as the recruiting manager, need to know there is a genuine interest and fit.
If you have gone through the steps above and still feel this is the right role for you, you will need to complete an HSBC Application Form carefully filling in all the required fields.
Complete all the sections in English where there is a requirement to do so, otherwise your application will not be processed.
Try to give as much information as possible about yourself (your skills, motivation, experience, long and short-term ambitions, interests, benefits, etc.). Make sure your answers are relevant. Many people fall down at this stage because they do not answer the question(s) asked, or do not give enough information.
Some of our questions ask you to describe what would be your contribution to HSBC Bank Armenia and what would be the benefits of working at HSBC for yourself. There are points allocated for each of these answers. Do not concentrate on one and ignore the others.
Keep your answers informative but concise. We have included a word count for some of the responses. Your answer should be close to, but not more than the word count quoted. Please clearly state the roles you are interested in.
Send your completed Application Form to email@example.com as this is the only official e-mail address allocated for job vacancies, all other e-mail recipients bear no responsibility to respond to your e-mail regarding employment matters.
After you have successfully submitted your Application Form via firstname.lastname@example.org you will receive an acknowledgment notification from our Human Resources department. If you do not receive notice of receipt from us, it means HSBC has not received any application from you.
Once we receive your application form, we will assess it against our requirements and criteria. If we do not contact you by the date committed in our notice of receipt, it means that your application was not successful.
Those applicants who were successful will be contacted via e-mail with an invite to participate in our tests/interviews. Those applicants should advise us via e-mail whether they "accept" or "reject" our invitation.
Our numerical reasoning test aims to measure your skills, such as logical thinking, detail orientation, speed, English language knowledge through evaluation of text passages, ability to use charts and graphs, competence to work with numbers, time management, etc.
If you pass the numerical reasoning test successfully we will invite you for interview(s) unless there is a need to participate in specialised tests which will measure the level of your specific professional knowledge.
Our interview(s) are usually face to face and are mainly conducted by an HR representative and the hiring manager(s). If the applicant is not successful at the interview stage they will receive an e-mail.
Successful candidates will receive a call/e-mail from HSBC Human Resources Department with an official job offer.
At HSBC we offer internship programmes to suit your career needs and to apply to at a certain stage of your university education. We recognise that having meaningful work experience will greatly increase your employment prospects, which is why our internship scheme is designed to give you as much exposure as possible to our business, operations and customers through not only learning but completing daily tasks and various projects.
Through the HSBC Internship Programme we aim to:
Before you start your internship with HSBC you will attend an induction course and an orientation meeting organised by the HSBC HR team. This will be an excellent chance for you to get a view of the HSBC Group and HSBC Armenia, and in particular the values and business principles, code of conduct and core policies.
To make your internship worthwhile and mutually beneficial you will have the chance to get on-the-job training. You will get experience in our key business areas and enhance your knowledge of the financial services industry. At the same time, we will give you feedback on your performance to further enhance your skills and qualifications.
We will periodically announce internship opportunities that will be available at a given time in the bank. Our announcements are usually published on our website, as well as on career portals, such as www.jobfinder.am and www.careercenter.am . We also send the announcements to the career centers of our partner educational institutions such as ATC, UFAR, AUA, YSU, ASUE, IAB.
Please write the internship role title on the subject line of your e-mail while applying.
The following preliminary criteria must be met by interested applicants:
I am passionate about diversity because I want my colleagues to be themselves when they come to work, and I want our millions of customers around the world to see themselves in HSBCStuart Gulliver, HSBC Group Chief Executive